The Board of Grievances (BOG) is an independent judicial body directly affiliated with the King of Saudi Arabia. It plays a vital role in ensuring justice, fairness, and judicial oversight through the handling of administrative court cases across the Kingdom.
BOG’s existing claims management system was no longer keeping pace with business demands. The growing backlog, coupled with the need for more agility and transparency, made it clear that a modern solution was required. The system needed to be reimagined to meet both current operational needs and future scalability.
Legacy System Limitations
High Demand Backlog
Limited Agility
Complex Business Processes
Fragmented User Experience
Need for Faster Delivery
The Business Gate Building A3
Qurtubah District, Riyadh, KSA
Office 2806, Business Central Towers
Dubai, United Arab Emirates
Sheraton Al Matar, El Nozha, Cairo
Governorate 4471433, Egypt
Immeuble WEVIOO Technopark
El Ghazela 2088 Tunis-، Ariana-
Tunisie 2088, Tunisia
68 Av. des Champs-Élysées,
75008 Paris, France
BOG’s existing claims management system was no longer keeping pace with business demands. The growing backlog, coupled with the need for more agility and transparency, made it clear that a modern solution was required. The system needed to be reimagined to meet both current operational needs and future scalability.
The Business Gate Building A3
Qurtubah District, Riyadh, KSA
Office 2806, Business Central Towers
Dubai, United Arab Emirates
Sheraton Al Matar, El Nozha, Cairo
Governorate 4471433, Egypt
Immeuble WEVIOO Technopark
El Ghazela 2088 Tunis-، Ariana-
Tunisie 2088, Tunisia
68 Av. des Champs-Élysées,
75008 Paris, France
