The Board of Grievances (BOG) is an independent judicial body directly affiliated with the King of Saudi Arabia. It plays a vital role in ensuring justice, fairness, and judicial oversight through the handling of administrative court cases across the Kingdom.
BOG’s existing claims management system was no longer keeping pace with business demands. The growing backlog, coupled with the need for more agility and transparency, made it clear that a modern solution was required. The system needed to be reimagined to meet both current operational needs and future scalability.
Legacy System Limitations
High
Demand Backlog
Limited Agility
Complex
Business Processes
Fragmented
User Experience
Need for Faster Delivery
envnt partnered with BOG to rebuild one of its core systems using low-code technology enabling faster development, easier maintenance, and greater adaptability. The engagement began with deep technical and business analysis through collaborative workshops, mapping the existing landscape and designing a forward looking vision.
Low-Code
Implementation
Agile Delivery Model
Improved Time to Market
Scalable Architecture
Collaborative
Design Process
Structured Transition Plan